Customer Support Representative

Industry:	Services
Functional Area:	Client Services & Customer Support
Total Position:	3
Job Type:	Full Time/Permanent ( Rotating )
Job Location:	Lahore, Pakistan
Gender:	Doesn't Matter
Minimum Education:	Intermediate/A-Level
Career Level:	Experienced (Non-Manager)
Minimum Experience:	2 Years
Salary Range:	PKR. 8,000 - 10,000/month
Apply By:	Jul 13, 2013
Job Posting Date:	Jun 13, 2013

Job Description:

FoodClub is one of its kind and Pakistan's one of the first ONLINE FOOD ORDERING system. FOODCLUB is creating a bridge between all FOOD LOVERS and FOOD PROVIDERS with the ease of access for food ordering. No hassle and fuss of choosing a meal in a hurry on phone call. What FoodClub is all about? FOODCLUB makes it easy for everyone by giving you a choice of hundreds of restaurants in your area and city with latest menus and food of your very own choice. FOODCLUB keeps you updated about any deals and discounts running in each and every restaurant, so you don't miss any single chance. Responsibilities: Responsible for Sales Calls which will contribute to company’s customer growth in products sold and revenue attained. Representative is responsible for increasing the sell-in percentages of all CORE products. Answers questions and provides assistance to potential and current customers. Executes Sales Calls which will result in maximizing sell-in percentages. Educates and becomes an expert on company services and products. Supports customers in purchase of product and placing orders over the phone. Answers inquiries regarding sales. Up-selling and cross-selling while discussing the offered product with all customers. Meeting or exceeding monthly / quarterly / annual sales goals & team goals. Demonstrating excellent oral and written communication skills. Using knowledge base / training material to resolve customers concerns Cold Calling to new clients Follow up the leads Make the sales on leads Working in a professional environment with a professional attitude Must Be Committed regarding the work Must have quality to gain the work load Entering Products on FoodClub’s portal

Skills Required:

Excellent Spoken English required. Fluency in spoken languages. Must be able to work in Shift duties. Advanced Computer skills. Hard worker, Honest, punctual and regular. Confident & Good communication skills.